Introduction
Update July 22, 2025: As we near the end of this service we are experiencing an increase in demand for CDs. Please know that we will do our best to meet this demand. We want to assure you that we are prioritizing serving as many users as possible.
Recent shifts in technology, the marketplace and in our federal funding, have required CELA to make the decision to cease production and distribution of audiobook CDs to all CELA users and CELA member libraries effective July 31, 2025. Effective July 16, the CD option will be removed from our website and users can no longer add CD holds, so that we can complete outstanding requests by July 31.
We know that this may be difficult for our patrons who have relied on CDs. We want you to know that we will do everything possible to support our patrons and their libraries to make the necessary transition to other format options.
We will use this page to provide resources, tutorials, information about training sessions and workshops, and additional information as needed. The page will be updated regularly. Please check back regularly, and make sure to check our newsletters, social media and YouTube channel for additional updates.
On this page
Guides and tutorials
We have lots of support for our users who will be shifting to a new way of reading their audiobooks.
If you're not sure which device might work for you or where to start, check out our Accessible reading formats and delivery options table. There are two main ways to get your audiobooks and magazines. They include a) using your Direct to Player bookshelf or b) transferring books to a device.
Direct to player
The guides below describe how to listen to CELA audiobooks and magazines using our Direct to Player service for each device.
Envoy Connect
- Online version: Getting started guide: Envoy Connect
- Downloadable version: Getting started guide: Envoy Connect (Word document)
- Video demonstration of Envoy Connect (YouTube)
- Video demonstration of CELA Connect (YouTube)
EasyReader
- Online version: Getting started guide: EasyReader
- Downloadable version: Getting started guide: EasyReader (Word document)
- Video: Using EasyReader with CELA video demonstration (YouTube)
Victor Stratus4 M
- Online version: Getting started guide: Victor Stratus4 M
- Downloadable version: Getting started guide: Victor Stratus4 M (Word document)
- Video: Getting books on the Victor Reader Stratus4 M demonstration (YouTube)
Transferring books or magazines to a device
For other listening options, check out our tutorials on Transferring books. You will find instructions to help with:
- Transferring files downloaded from the CELA website to a Victor Stratus or Victor Reader Stream
- Burning CELA audiobooks or magazines to a CD
Training events
We have a variety of training opportunities available to assist our users and libraries.
Upcoming sessions for users
How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices
Discover the many ways you can read CELA’s audiobooks and magazines using a variety of devices. This webinar is intended to support you as you transition off of CDs onto other players. In this one-hour webinar, you will learn:
- Which audiobook players work with CELA audiobooks and magazines
- How to start using Envoy Connect devices, the EasyReader app or Direct to Player on your Humanware Stratus DAISY player
- Where to buy players
- How we can further support you through this transition
To register for the online Zoom webinar please select the date below and fill in the registration form. To attend by phone, please call the Contact Centre at 1-855-655-2273.
Upcoming sessions for libraries
How to support library patrons to read CELA’s audiobooks and magazines: Transitioning from reading on CDs to other devices
In this webinar, library staff will discover how to transition patrons with print disabilities from reading CELA’s audiobooks and magazines on CD, to a variety of players and apps. We will guide you through this change so you can continue to offer accessible reading materials through your library’s CELA account. You will learn:
- Which audiobook players and apps work with CELA audiobooks and magazines
- How to access CELA books and magazines onto library-owned devices
- How CELA can support book clubs and reading programs
- Where to find help, training and tutorials
CELA users can learn about and register for all our upcoming webinars on our Webinars for you page.
Libraries can register for webinars on our Webinars page for libraries.
You can also review the recordings of our previously offered training opportunities to support you through this transition.
Training for CELA users
How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices
Recording: How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices (YouTube)
Transcript: How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices (Word document)
Information session: CD transition for CELA users
Recording: CELA CD Transition: Information session for users (YouTube)
Transcript: CELA CD Transition: Information session for users (Word)
Training for libraries
How to support library patrons to read CELA’s audiobooks and magazines: Transitioning from reading on CDs to other devices
Recording: How to support library patrons to read CELA’s audiobooks and magazines (YouTube)
Transcript: How to support library patrons to read CELA’s audiobooks and magazines (Word document)
Information session: CD transition for public library staff
Recording: Information Session: CELA CD transition for public library staff (YouTube)
Transcript: Information Session: CELA CD transition for public library staff (Word)
Frequently asked questions for users
In this section:
- Communications and information
- Transitioning from CDs
- Switching off CDs
- Questions about other service changes
- Exceptions and continuing CDs
- Financial and advocacy
- Training and additional information
Communications and information
How do I contact the CELA Contact Centre?
Call us at 1-855-655-2273 or email us at help@celalibrary.ca.
How can I stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book newsletter. You can visit this page often and make note of anything marked new. Information will be available through our Contact Centre and its phone system for those who do not have access to the internet.
Transitioning from CDs
Why has CELA made the decision to stop production and distribution of CDs?
We understand how important books are to our users, and that many of our users have relied on CDs. We want you to know that this decision has not been made lightly.
There are a number of factors that have led to this decision. CDs are becoming increasingly expensive. The technology required to produce CDs is also becoming expensive and increasingly difficult to obtain and maintain. In addition, CELA is facing budget constraints which have required us to make this change more quickly than we had initially planned. Our service provider has informed us that they were no longer be able to provide CD production and distribution services for us after July 31. This combination of factors has resulted in the decision to stop production and distribution of CDs effective July 31, 2025.
What options are available to users who rely on CDs?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their audiobooks including:
- Wi-Fi-enabled DAISY players; if your player is not currently set up for Wi-Fi we can help you configure it,
- Digital downloads to apps like EasyReader and other devices,
- Envoy Connect, an affordable and easy to use portable mp3 player,
- Our smart speaker option.
What will happen to the CD audiobooks I have on my holds list?
Effective August 1, we began transferring any outstanding holds to the Direct to Player service.
How can users who do not have internet service access their books?
There are a few options for users who do not have internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries may also be able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. There are tutorials available for this process for several devices on our Tutorials page.
- Braille readers can request physical braille.
How can I learn more about this decision and the support CELA will offer those of us who rely on CDs?
As part of our plan to support CD users, information will be posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and drop-in sessions, along with other information.
In addition, our phone system will include an option to learn more about support that is available, and our Customer Care Representatives will be able to answer patrons’ questions about this change.
Information about the change will also be included in upcoming newsletters and regular communications. If you do not have an email address, perhaps a friend or family member could become a designate and receive this information on your behalf.
CELA hosted an information session on April 30 which has been recorded.
How can I learn about new ways to read books?
We want to make this process as easy as possible for you. As part of our plan to support CD users, we have created this dedicated page on our website. The CD Transition Resources page includes information about the various ways to read accessible audiobooks and has information about upcoming webinars.
I just bought a DAISY player to use with your CDs, can I return it?
You will have to ask the vendor where you bought your player from.
However, we can help you configure your DAISY player for Direct to Player service so audiobooks will be delivered directly to your device through the internet, if you have not already configured this service. You can also play your own personal CDs or CDs from the library on your DAISY player.
Will magazines and the What’s New newsletter still be available on CD?
No. All CD production including the magazines and What’s New newsletter stopped effective July 31. Audio magazines will continue to be available through our other distribution methods.
Questions about other service changes
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including digital options, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Will you be producing fewer audiobooks now that you no longer offer CDs?
No. Human-narrated audiobooks are an essential part of our collection, and we will continue to produce them and add them to our collection each year. We are fully committed to offering new human narrated titles.
Will you continue to offer the Envoy Connect reloading service?
Yes. Envoy Connect devices are an excellent option and mailing them to CELA to be reloaded supports our users who do not have access to the internet.
Exceptions and continuing CDs
Will my library still have accessible CDs for me to borrow?
CELA’s service, which provides CDs to libraries to circulate, will no longer be available after July 31, 2025. Many public libraries offer CDs as part of their collection. There may also be some commercial versions of audiobook CDs which may meet your needs. It’s best to reach out to your library directly to learn more.
Can I keep the CDs I already have?
Yes, you may keep the CDs you currently have and any which you receive before July 31 for your own use and enjoyment. As with all CELA books and magazines only people with print disabilities are allowed access under the copyright law. If you no longer wish to keep your CDs, please return them to CELA as usual for recycling.
Financial and advocacy
Do you offer financial support for users who will need to buy new devices?
We do not offer financial assistance to purchase new devices. Some provinces offer financial support for assistive technology. More information can be found on your provincial government website. Some information may be available on the Access AT Canada website.
There are low cost or free options for those who need different technology.
- An Envoy Connect device may be an option as the cost for these devices is approximately $100
- EasyReader is a free app which can work on existing phones, tablets or iPads or computers
More information can be found in the Guides and tutorials section of this page.
Training and additional information
Where can I find a list of these webinars and drop-in sessions?
The full list of all our training programs is available in the Training events section of this page. The Contact Centre also has this information and can help patrons without internet access register for events available by phone
Frequently asked questions for libraries
Communication to CELA users
How will CELA users be informed of this change?
On March 25, 2024, an email was sent to all users on our mailing list outlining this change in services. Later in April, CDs were sent to CELA users without email addresses. The content of both the email and the CD is very similar to the information sent to libraries.
Information is posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and Q and A sessions, along with other information.
In addition, our phone system includes an option to learn more about this change and our Contact Centre will be able to answer users’ questions about this change.
Information about the change has also been included in newsletters and regular communications to ensure that we are able to inform our users and their designates in as many ways as possible.
What should I tell our library’s CD users who receive CELA CDs but do not have an account with CELA?
If you have users to whom you supply CELA CDs and who do not have an account with CELA, we understand you may want to notify your users directly. In this case, we would appreciate it if you could use wording from this letter and FAQ so that users receive consistent and accurate information.
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including all digital options in e-text, audio and braille, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Deposit Collections
What other audio options are available for our patrons? We rely on our CD Deposit Collection to support our users.
Using your library’s CELA account and selecting the Direct to Player format in our catalogue, you can offer players with pre-loaded books and magazines to your patrons. You can also download the zip file of our audiobooks to transfer to an SD card or USB key/stick for playing on compatible devices, transfer to an mp3 player or burn CDs at your library.
- Envoy Connect device: Load audiobooks and magazines to one or multiple players and lend devices to patrons.
- DAISY players: Contact CELA to configure your Stratus 4M or 12M or Stream players to connect to your library’s Wi-Fi connection and download books and magazines directly to the player.
- EasyReader app: Download this free app to read DAISY audio and e-text books onto library-owned tablets.
Can we keep our existing CD deposit collection to allow us to circulate these books to readers with print disabilities after July 31, 2025?
Libraries can keep and continue to circulate accessible CDs from CELA. If you do wish to return some or all of your collection, please visit our Deposit Collections page for shipping instructions.
Please note that after July 31, 2025, we will no longer ask for your deposit collection statistics.
Options for patrons
What reading alternatives are available to our users with print disabilities?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their books including:
- Envoy Connect, an affordable and easy to use portable mp3 player.
- Wi-Fi-enabled DAISY players,
- Digital downloads to apps like EasyReader and other devices,
- Our soon-to-be announced smart speaker option.
How can patrons who do not have internet service access their audiobooks and magazines?
There are multiple options for patrons without internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries are also able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. Libraries can also configure library-owned DAISY players and loan pre-loaded players to patrons. There are tutorials on this process for several devices on our Tutorials page.
- Braille readers can continue to request physical braille and print braille
- CD collections may be available at local libraries.
- Devices circulated by local libraries may be an option.
Devices like DAISY players are expensive and cost is a barrier for some patrons. Are there resources available to help people with print disabilities cover the cost of a new device?
Some provinces offer financial support for assistive technology. More information may be found on your provincial government websites. Some information may be available at the AccessAtCanada website.
An Envoy Connect device may also be an option as the cost for these devices is approximately $100.
We run a book club and used to borrow CELA CDs for our members. What are our options?
There are a number of options for your members.
- Envoy Connect devices can be preloaded with your book club selections and provided to your book club members who need an easy way to access the books.
- Books can be added to DAISY players using an SD card or by downloading directly using your library’s CELA account.
- Libraries could burn a CD of a CELA title locally
- Braille readers can order physical braille, if the selected title is available in braille.
Training and information
Our patrons have questions that I can’t answer about this change to CELA services. Where can I send them for more information?
Patrons can get more information by:
- Checking CELA’s website for our CD Transition Resources Page
- Reviewing the information sent by email or on CD
- Calling our Contact Centre and pressing option 3 to hear about upcoming webinars or Q&A sessions which support users transitioning to new ways of reading.
- Attending one of our webinars or Q&A sessions to ask questions about new devices or apps for reading.
Where can I find a list of these webinars and Q and A sessions?
The full list of all our training programs is available on our CD Transition Resources page as well as our usual training page.
Registration
Will there be any changes to the registration process for new CELA users?
Yes, effective April 23 there will no longer be an option to have new users request CDs as part of the registration process.
What do we do about referrals?
You will continue to receive the names of Vision Loss Rehabilitation (VLR) clients who would like to learn about reading in accessible formats and register for CELA. VLR staff have always offered a selection of players to clients and will continue to do so.
Marketing and communications
How should we update our website and library information to reflect this change to CELA services?
If your website specifically mentions CDs as part of your accessible reading resources, or if that information is part of any signage or printed information, we recommend changing it before June 1 when the CD option will no longer be available to new CELA registrants.
When can we order new CELA resources which don’t have CDs listed?
We will be transitioning our printed resources over the next few weeks and new materials will be available by June 1, 2025.
How can we stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book for Libraries and the Library Page newsletters. Please visit our CD Transitions Page often and make note of anything marked new.
Update July 22, 2025: As we near the end of this service we are experiencing an increase in demand for CDs. Please know that we will do our best to meet this demand. We want to assure you that we are prioritizing serving as many users as possible.
Recent shifts in technology, the marketplace and in our federal funding, have required CELA to make the decision to cease production and distribution of audiobook CDs to all CELA users and CELA member libraries effective July 31, 2025. Effective July 16, the CD option will be removed from our website and users can no longer add CD holds, so that we can complete outstanding requests by July 31.
We know that this may be difficult for our patrons who have relied on CDs. We want you to know that we will do everything possible to support our patrons and their libraries to make the necessary transition to other format options.
We will use this page to provide resources, tutorials, information about training sessions and workshops, and additional information as needed. The page will be updated regularly. Please check back regularly, and make sure to check our newsletters, social media and YouTube channel for additional updates.
On this page
Guides and tutorials
We have lots of support for our users who will be shifting to a new way of reading their audiobooks.
If you're not sure which device might work for you or where to start, check out our Accessible reading formats and delivery options table. There are two main ways to get your audiobooks and magazines. They include a) using your Direct to Player bookshelf or b) transferring books to a device.
Direct to player
The guides below describe how to listen to CELA audiobooks and magazines using our Direct to Player service for each device.
Envoy Connect
- Online version: Getting started guide: Envoy Connect
- Downloadable version: Getting started guide: Envoy Connect (Word document)
- Video demonstration of Envoy Connect (YouTube)
- Video demonstration of CELA Connect (YouTube)
EasyReader
- Online version: Getting started guide: EasyReader
- Downloadable version: Getting started guide: EasyReader (Word document)
- Video: Using EasyReader with CELA video demonstration (YouTube)
Victor Stratus4 M
- Online version: Getting started guide: Victor Stratus4 M
- Downloadable version: Getting started guide: Victor Stratus4 M (Word document)
- Video: Getting books on the Victor Reader Stratus4 M demonstration (YouTube)
Transferring books or magazines to a device
For other listening options, check out our tutorials on Transferring books. You will find instructions to help with:
- Transferring files downloaded from the CELA website to a Victor Stratus or Victor Reader Stream
- Burning CELA audiobooks or magazines to a CD
Training events
We have a variety of training opportunities available to assist our users and libraries.
Upcoming sessions for users
How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices
Discover the many ways you can read CELA’s audiobooks and magazines using a variety of devices. This webinar is intended to support you as you transition off of CDs onto other players. In this one-hour webinar, you will learn:
- Which audiobook players work with CELA audiobooks and magazines
- How to start using Envoy Connect devices, the EasyReader app or Direct to Player on your Humanware Stratus DAISY player
- Where to buy players
- How we can further support you through this transition
To register for the online Zoom webinar please select the date below and fill in the registration form. To attend by phone, please call the Contact Centre at 1-855-655-2273.
Upcoming sessions for libraries
How to support library patrons to read CELA’s audiobooks and magazines: Transitioning from reading on CDs to other devices
In this webinar, library staff will discover how to transition patrons with print disabilities from reading CELA’s audiobooks and magazines on CD, to a variety of players and apps. We will guide you through this change so you can continue to offer accessible reading materials through your library’s CELA account. You will learn:
- Which audiobook players and apps work with CELA audiobooks and magazines
- How to access CELA books and magazines onto library-owned devices
- How CELA can support book clubs and reading programs
- Where to find help, training and tutorials
CELA users can learn about and register for all our upcoming webinars on our Webinars for you page.
Libraries can register for webinars on our Webinars page for libraries.
You can also review the recordings of our previously offered training opportunities to support you through this transition.
Training for CELA users
How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices
Recording: How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices (YouTube)
Transcript: How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices (Word document)
Information session: CD transition for CELA users
Recording: CELA CD Transition: Information session for users (YouTube)
Transcript: CELA CD Transition: Information session for users (Word)
Training for libraries
How to support library patrons to read CELA’s audiobooks and magazines: Transitioning from reading on CDs to other devices
Recording: How to support library patrons to read CELA’s audiobooks and magazines (YouTube)
Transcript: How to support library patrons to read CELA’s audiobooks and magazines (Word document)
Information session: CD transition for public library staff
Recording: Information Session: CELA CD transition for public library staff (YouTube)
Transcript: Information Session: CELA CD transition for public library staff (Word)
Frequently asked questions for users
In this section:
- Communications and information
- Transitioning from CDs
- Switching off CDs
- Questions about other service changes
- Exceptions and continuing CDs
- Financial and advocacy
- Training and additional information
Communications and information
How do I contact the CELA Contact Centre?
Call us at 1-855-655-2273 or email us at help@celalibrary.ca.
How can I stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book newsletter. You can visit this page often and make note of anything marked new. Information will be available through our Contact Centre and its phone system for those who do not have access to the internet.
Transitioning from CDs
Why has CELA made the decision to stop production and distribution of CDs?
We understand how important books are to our users, and that many of our users have relied on CDs. We want you to know that this decision has not been made lightly.
There are a number of factors that have led to this decision. CDs are becoming increasingly expensive. The technology required to produce CDs is also becoming expensive and increasingly difficult to obtain and maintain. In addition, CELA is facing budget constraints which have required us to make this change more quickly than we had initially planned. Our service provider has informed us that they were no longer be able to provide CD production and distribution services for us after July 31. This combination of factors has resulted in the decision to stop production and distribution of CDs effective July 31, 2025.
What options are available to users who rely on CDs?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their audiobooks including:
- Wi-Fi-enabled DAISY players; if your player is not currently set up for Wi-Fi we can help you configure it,
- Digital downloads to apps like EasyReader and other devices,
- Envoy Connect, an affordable and easy to use portable mp3 player,
- Our smart speaker option.
What will happen to the CD audiobooks I have on my holds list?
Effective August 1, we began transferring any outstanding holds to the Direct to Player service.
How can users who do not have internet service access their books?
There are a few options for users who do not have internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries may also be able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. There are tutorials available for this process for several devices on our Tutorials page.
- Braille readers can request physical braille.
How can I learn more about this decision and the support CELA will offer those of us who rely on CDs?
As part of our plan to support CD users, information will be posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and drop-in sessions, along with other information.
In addition, our phone system will include an option to learn more about support that is available, and our Customer Care Representatives will be able to answer patrons’ questions about this change.
Information about the change will also be included in upcoming newsletters and regular communications. If you do not have an email address, perhaps a friend or family member could become a designate and receive this information on your behalf.
CELA hosted an information session on April 30 which has been recorded.
How can I learn about new ways to read books?
We want to make this process as easy as possible for you. As part of our plan to support CD users, we have created this dedicated page on our website. The CD Transition Resources page includes information about the various ways to read accessible audiobooks and has information about upcoming webinars.
I just bought a DAISY player to use with your CDs, can I return it?
You will have to ask the vendor where you bought your player from.
However, we can help you configure your DAISY player for Direct to Player service so audiobooks will be delivered directly to your device through the internet, if you have not already configured this service. You can also play your own personal CDs or CDs from the library on your DAISY player.
Will magazines and the What’s New newsletter still be available on CD?
No. All CD production including the magazines and What’s New newsletter stopped effective July 31. Audio magazines will continue to be available through our other distribution methods.
Questions about other service changes
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including digital options, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Will you be producing fewer audiobooks now that you no longer offer CDs?
No. Human-narrated audiobooks are an essential part of our collection, and we will continue to produce them and add them to our collection each year. We are fully committed to offering new human narrated titles.
Will you continue to offer the Envoy Connect reloading service?
Yes. Envoy Connect devices are an excellent option and mailing them to CELA to be reloaded supports our users who do not have access to the internet.
Exceptions and continuing CDs
Will my library still have accessible CDs for me to borrow?
CELA’s service, which provides CDs to libraries to circulate, will no longer be available after July 31, 2025. Many public libraries offer CDs as part of their collection. There may also be some commercial versions of audiobook CDs which may meet your needs. It’s best to reach out to your library directly to learn more.
Can I keep the CDs I already have?
Yes, you may keep the CDs you currently have and any which you receive before July 31 for your own use and enjoyment. As with all CELA books and magazines only people with print disabilities are allowed access under the copyright law. If you no longer wish to keep your CDs, please return them to CELA as usual for recycling.
Financial and advocacy
Do you offer financial support for users who will need to buy new devices?
We do not offer financial assistance to purchase new devices. Some provinces offer financial support for assistive technology. More information can be found on your provincial government website. Some information may be available on the Access AT Canada website.
There are low cost or free options for those who need different technology.
- An Envoy Connect device may be an option as the cost for these devices is approximately $100
- EasyReader is a free app which can work on existing phones, tablets or iPads or computers
More information can be found in the Guides and tutorials section of this page.
Training and additional information
Where can I find a list of these webinars and drop-in sessions?
The full list of all our training programs is available in the Training events section of this page. The Contact Centre also has this information and can help patrons without internet access register for events available by phone
Frequently asked questions for libraries
Communication to CELA users
How will CELA users be informed of this change?
On March 25, 2024, an email was sent to all users on our mailing list outlining this change in services. Later in April, CDs were sent to CELA users without email addresses. The content of both the email and the CD is very similar to the information sent to libraries.
Information is posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and Q and A sessions, along with other information.
In addition, our phone system includes an option to learn more about this change and our Contact Centre will be able to answer users’ questions about this change.
Information about the change has also been included in newsletters and regular communications to ensure that we are able to inform our users and their designates in as many ways as possible.
What should I tell our library’s CD users who receive CELA CDs but do not have an account with CELA?
If you have users to whom you supply CELA CDs and who do not have an account with CELA, we understand you may want to notify your users directly. In this case, we would appreciate it if you could use wording from this letter and FAQ so that users receive consistent and accurate information.
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including all digital options in e-text, audio and braille, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Deposit Collections
What other audio options are available for our patrons? We rely on our CD Deposit Collection to support our users.
Using your library’s CELA account and selecting the Direct to Player format in our catalogue, you can offer players with pre-loaded books and magazines to your patrons. You can also download the zip file of our audiobooks to transfer to an SD card or USB key/stick for playing on compatible devices, transfer to an mp3 player or burn CDs at your library.
- Envoy Connect device: Load audiobooks and magazines to one or multiple players and lend devices to patrons.
- DAISY players: Contact CELA to configure your Stratus 4M or 12M or Stream players to connect to your library’s Wi-Fi connection and download books and magazines directly to the player.
- EasyReader app: Download this free app to read DAISY audio and e-text books onto library-owned tablets.
Can we keep our existing CD deposit collection to allow us to circulate these books to readers with print disabilities after July 31, 2025?
Libraries can keep and continue to circulate accessible CDs from CELA. If you do wish to return some or all of your collection, please visit our Deposit Collections page for shipping instructions.
Please note that after July 31, 2025, we will no longer ask for your deposit collection statistics.
Options for patrons
What reading alternatives are available to our users with print disabilities?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their books including:
- Envoy Connect, an affordable and easy to use portable mp3 player.
- Wi-Fi-enabled DAISY players,
- Digital downloads to apps like EasyReader and other devices,
- Our soon-to-be announced smart speaker option.
How can patrons who do not have internet service access their audiobooks and magazines?
There are multiple options for patrons without internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries are also able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. Libraries can also configure library-owned DAISY players and loan pre-loaded players to patrons. There are tutorials on this process for several devices on our Tutorials page.
- Braille readers can continue to request physical braille and print braille
- CD collections may be available at local libraries.
- Devices circulated by local libraries may be an option.
Devices like DAISY players are expensive and cost is a barrier for some patrons. Are there resources available to help people with print disabilities cover the cost of a new device?
Some provinces offer financial support for assistive technology. More information may be found on your provincial government websites. Some information may be available at the AccessAtCanada website.
An Envoy Connect device may also be an option as the cost for these devices is approximately $100.
We run a book club and used to borrow CELA CDs for our members. What are our options?
There are a number of options for your members.
- Envoy Connect devices can be preloaded with your book club selections and provided to your book club members who need an easy way to access the books.
- Books can be added to DAISY players using an SD card or by downloading directly using your library’s CELA account.
- Libraries could burn a CD of a CELA title locally
- Braille readers can order physical braille, if the selected title is available in braille.
Training and information
Our patrons have questions that I can’t answer about this change to CELA services. Where can I send them for more information?
Patrons can get more information by:
- Checking CELA’s website for our CD Transition Resources Page
- Reviewing the information sent by email or on CD
- Calling our Contact Centre and pressing option 3 to hear about upcoming webinars or Q&A sessions which support users transitioning to new ways of reading.
- Attending one of our webinars or Q&A sessions to ask questions about new devices or apps for reading.
Where can I find a list of these webinars and Q and A sessions?
The full list of all our training programs is available on our CD Transition Resources page as well as our usual training page.
Registration
Will there be any changes to the registration process for new CELA users?
Yes, effective April 23 there will no longer be an option to have new users request CDs as part of the registration process.
What do we do about referrals?
You will continue to receive the names of Vision Loss Rehabilitation (VLR) clients who would like to learn about reading in accessible formats and register for CELA. VLR staff have always offered a selection of players to clients and will continue to do so.
Marketing and communications
How should we update our website and library information to reflect this change to CELA services?
If your website specifically mentions CDs as part of your accessible reading resources, or if that information is part of any signage or printed information, we recommend changing it before June 1 when the CD option will no longer be available to new CELA registrants.
When can we order new CELA resources which don’t have CDs listed?
We will be transitioning our printed resources over the next few weeks and new materials will be available by June 1, 2025.
How can we stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book for Libraries and the Library Page newsletters. Please visit our CD Transitions Page often and make note of anything marked new.
We have lots of support for our users who will be shifting to a new way of reading their audiobooks.
If you're not sure which device might work for you or where to start, check out our Accessible reading formats and delivery options table. There are two main ways to get your audiobooks and magazines. They include a) using your Direct to Player bookshelf or b) transferring books to a device.
Direct to player
The guides below describe how to listen to CELA audiobooks and magazines using our Direct to Player service for each device.
Envoy Connect
- Online version: Getting started guide: Envoy Connect
- Downloadable version: Getting started guide: Envoy Connect (Word document)
- Video demonstration of Envoy Connect (YouTube)
- Video demonstration of CELA Connect (YouTube)
EasyReader
- Online version: Getting started guide: EasyReader
- Downloadable version: Getting started guide: EasyReader (Word document)
- Video: Using EasyReader with CELA video demonstration (YouTube)
Victor Stratus4 M
- Online version: Getting started guide: Victor Stratus4 M
- Downloadable version: Getting started guide: Victor Stratus4 M (Word document)
- Video: Getting books on the Victor Reader Stratus4 M demonstration (YouTube)
Transferring books or magazines to a device
For other listening options, check out our tutorials on Transferring books. You will find instructions to help with:
- Transferring files downloaded from the CELA website to a Victor Stratus or Victor Reader Stream
- Burning CELA audiobooks or magazines to a CD
Training events
We have a variety of training opportunities available to assist our users and libraries.
Upcoming sessions for users
How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices
Discover the many ways you can read CELA’s audiobooks and magazines using a variety of devices. This webinar is intended to support you as you transition off of CDs onto other players. In this one-hour webinar, you will learn:
- Which audiobook players work with CELA audiobooks and magazines
- How to start using Envoy Connect devices, the EasyReader app or Direct to Player on your Humanware Stratus DAISY player
- Where to buy players
- How we can further support you through this transition
To register for the online Zoom webinar please select the date below and fill in the registration form. To attend by phone, please call the Contact Centre at 1-855-655-2273.
Upcoming sessions for libraries
How to support library patrons to read CELA’s audiobooks and magazines: Transitioning from reading on CDs to other devices
In this webinar, library staff will discover how to transition patrons with print disabilities from reading CELA’s audiobooks and magazines on CD, to a variety of players and apps. We will guide you through this change so you can continue to offer accessible reading materials through your library’s CELA account. You will learn:
- Which audiobook players and apps work with CELA audiobooks and magazines
- How to access CELA books and magazines onto library-owned devices
- How CELA can support book clubs and reading programs
- Where to find help, training and tutorials
CELA users can learn about and register for all our upcoming webinars on our Webinars for you page.
Libraries can register for webinars on our Webinars page for libraries.
You can also review the recordings of our previously offered training opportunities to support you through this transition.
Training for CELA users
How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices
Recording: How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices (YouTube)
Transcript: How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices (Word document)
Information session: CD transition for CELA users
Recording: CELA CD Transition: Information session for users (YouTube)
Transcript: CELA CD Transition: Information session for users (Word)
Training for libraries
How to support library patrons to read CELA’s audiobooks and magazines: Transitioning from reading on CDs to other devices
Recording: How to support library patrons to read CELA’s audiobooks and magazines (YouTube)
Transcript: How to support library patrons to read CELA’s audiobooks and magazines (Word document)
Information session: CD transition for public library staff
Recording: Information Session: CELA CD transition for public library staff (YouTube)
Transcript: Information Session: CELA CD transition for public library staff (Word)
Frequently asked questions for users
In this section:
- Communications and information
- Transitioning from CDs
- Switching off CDs
- Questions about other service changes
- Exceptions and continuing CDs
- Financial and advocacy
- Training and additional information
Communications and information
How do I contact the CELA Contact Centre?
Call us at 1-855-655-2273 or email us at help@celalibrary.ca.
How can I stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book newsletter. You can visit this page often and make note of anything marked new. Information will be available through our Contact Centre and its phone system for those who do not have access to the internet.
Transitioning from CDs
Why has CELA made the decision to stop production and distribution of CDs?
We understand how important books are to our users, and that many of our users have relied on CDs. We want you to know that this decision has not been made lightly.
There are a number of factors that have led to this decision. CDs are becoming increasingly expensive. The technology required to produce CDs is also becoming expensive and increasingly difficult to obtain and maintain. In addition, CELA is facing budget constraints which have required us to make this change more quickly than we had initially planned. Our service provider has informed us that they were no longer be able to provide CD production and distribution services for us after July 31. This combination of factors has resulted in the decision to stop production and distribution of CDs effective July 31, 2025.
What options are available to users who rely on CDs?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their audiobooks including:
- Wi-Fi-enabled DAISY players; if your player is not currently set up for Wi-Fi we can help you configure it,
- Digital downloads to apps like EasyReader and other devices,
- Envoy Connect, an affordable and easy to use portable mp3 player,
- Our smart speaker option.
What will happen to the CD audiobooks I have on my holds list?
Effective August 1, we began transferring any outstanding holds to the Direct to Player service.
How can users who do not have internet service access their books?
There are a few options for users who do not have internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries may also be able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. There are tutorials available for this process for several devices on our Tutorials page.
- Braille readers can request physical braille.
How can I learn more about this decision and the support CELA will offer those of us who rely on CDs?
As part of our plan to support CD users, information will be posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and drop-in sessions, along with other information.
In addition, our phone system will include an option to learn more about support that is available, and our Customer Care Representatives will be able to answer patrons’ questions about this change.
Information about the change will also be included in upcoming newsletters and regular communications. If you do not have an email address, perhaps a friend or family member could become a designate and receive this information on your behalf.
CELA hosted an information session on April 30 which has been recorded.
How can I learn about new ways to read books?
We want to make this process as easy as possible for you. As part of our plan to support CD users, we have created this dedicated page on our website. The CD Transition Resources page includes information about the various ways to read accessible audiobooks and has information about upcoming webinars.
I just bought a DAISY player to use with your CDs, can I return it?
You will have to ask the vendor where you bought your player from.
However, we can help you configure your DAISY player for Direct to Player service so audiobooks will be delivered directly to your device through the internet, if you have not already configured this service. You can also play your own personal CDs or CDs from the library on your DAISY player.
Will magazines and the What’s New newsletter still be available on CD?
No. All CD production including the magazines and What’s New newsletter stopped effective July 31. Audio magazines will continue to be available through our other distribution methods.
Questions about other service changes
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including digital options, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Will you be producing fewer audiobooks now that you no longer offer CDs?
No. Human-narrated audiobooks are an essential part of our collection, and we will continue to produce them and add them to our collection each year. We are fully committed to offering new human narrated titles.
Will you continue to offer the Envoy Connect reloading service?
Yes. Envoy Connect devices are an excellent option and mailing them to CELA to be reloaded supports our users who do not have access to the internet.
Exceptions and continuing CDs
Will my library still have accessible CDs for me to borrow?
CELA’s service, which provides CDs to libraries to circulate, will no longer be available after July 31, 2025. Many public libraries offer CDs as part of their collection. There may also be some commercial versions of audiobook CDs which may meet your needs. It’s best to reach out to your library directly to learn more.
Can I keep the CDs I already have?
Yes, you may keep the CDs you currently have and any which you receive before July 31 for your own use and enjoyment. As with all CELA books and magazines only people with print disabilities are allowed access under the copyright law. If you no longer wish to keep your CDs, please return them to CELA as usual for recycling.
Financial and advocacy
Do you offer financial support for users who will need to buy new devices?
We do not offer financial assistance to purchase new devices. Some provinces offer financial support for assistive technology. More information can be found on your provincial government website. Some information may be available on the Access AT Canada website.
There are low cost or free options for those who need different technology.
- An Envoy Connect device may be an option as the cost for these devices is approximately $100
- EasyReader is a free app which can work on existing phones, tablets or iPads or computers
More information can be found in the Guides and tutorials section of this page.
Training and additional information
Where can I find a list of these webinars and drop-in sessions?
The full list of all our training programs is available in the Training events section of this page. The Contact Centre also has this information and can help patrons without internet access register for events available by phone
Frequently asked questions for libraries
Communication to CELA users
How will CELA users be informed of this change?
On March 25, 2024, an email was sent to all users on our mailing list outlining this change in services. Later in April, CDs were sent to CELA users without email addresses. The content of both the email and the CD is very similar to the information sent to libraries.
Information is posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and Q and A sessions, along with other information.
In addition, our phone system includes an option to learn more about this change and our Contact Centre will be able to answer users’ questions about this change.
Information about the change has also been included in newsletters and regular communications to ensure that we are able to inform our users and their designates in as many ways as possible.
What should I tell our library’s CD users who receive CELA CDs but do not have an account with CELA?
If you have users to whom you supply CELA CDs and who do not have an account with CELA, we understand you may want to notify your users directly. In this case, we would appreciate it if you could use wording from this letter and FAQ so that users receive consistent and accurate information.
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including all digital options in e-text, audio and braille, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Deposit Collections
What other audio options are available for our patrons? We rely on our CD Deposit Collection to support our users.
Using your library’s CELA account and selecting the Direct to Player format in our catalogue, you can offer players with pre-loaded books and magazines to your patrons. You can also download the zip file of our audiobooks to transfer to an SD card or USB key/stick for playing on compatible devices, transfer to an mp3 player or burn CDs at your library.
- Envoy Connect device: Load audiobooks and magazines to one or multiple players and lend devices to patrons.
- DAISY players: Contact CELA to configure your Stratus 4M or 12M or Stream players to connect to your library’s Wi-Fi connection and download books and magazines directly to the player.
- EasyReader app: Download this free app to read DAISY audio and e-text books onto library-owned tablets.
Can we keep our existing CD deposit collection to allow us to circulate these books to readers with print disabilities after July 31, 2025?
Libraries can keep and continue to circulate accessible CDs from CELA. If you do wish to return some or all of your collection, please visit our Deposit Collections page for shipping instructions.
Please note that after July 31, 2025, we will no longer ask for your deposit collection statistics.
Options for patrons
What reading alternatives are available to our users with print disabilities?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their books including:
- Envoy Connect, an affordable and easy to use portable mp3 player.
- Wi-Fi-enabled DAISY players,
- Digital downloads to apps like EasyReader and other devices,
- Our soon-to-be announced smart speaker option.
How can patrons who do not have internet service access their audiobooks and magazines?
There are multiple options for patrons without internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries are also able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. Libraries can also configure library-owned DAISY players and loan pre-loaded players to patrons. There are tutorials on this process for several devices on our Tutorials page.
- Braille readers can continue to request physical braille and print braille
- CD collections may be available at local libraries.
- Devices circulated by local libraries may be an option.
Devices like DAISY players are expensive and cost is a barrier for some patrons. Are there resources available to help people with print disabilities cover the cost of a new device?
Some provinces offer financial support for assistive technology. More information may be found on your provincial government websites. Some information may be available at the AccessAtCanada website.
An Envoy Connect device may also be an option as the cost for these devices is approximately $100.
We run a book club and used to borrow CELA CDs for our members. What are our options?
There are a number of options for your members.
- Envoy Connect devices can be preloaded with your book club selections and provided to your book club members who need an easy way to access the books.
- Books can be added to DAISY players using an SD card or by downloading directly using your library’s CELA account.
- Libraries could burn a CD of a CELA title locally
- Braille readers can order physical braille, if the selected title is available in braille.
Training and information
Our patrons have questions that I can’t answer about this change to CELA services. Where can I send them for more information?
Patrons can get more information by:
- Checking CELA’s website for our CD Transition Resources Page
- Reviewing the information sent by email or on CD
- Calling our Contact Centre and pressing option 3 to hear about upcoming webinars or Q&A sessions which support users transitioning to new ways of reading.
- Attending one of our webinars or Q&A sessions to ask questions about new devices or apps for reading.
Where can I find a list of these webinars and Q and A sessions?
The full list of all our training programs is available on our CD Transition Resources page as well as our usual training page.
Registration
Will there be any changes to the registration process for new CELA users?
Yes, effective April 23 there will no longer be an option to have new users request CDs as part of the registration process.
What do we do about referrals?
You will continue to receive the names of Vision Loss Rehabilitation (VLR) clients who would like to learn about reading in accessible formats and register for CELA. VLR staff have always offered a selection of players to clients and will continue to do so.
Marketing and communications
How should we update our website and library information to reflect this change to CELA services?
If your website specifically mentions CDs as part of your accessible reading resources, or if that information is part of any signage or printed information, we recommend changing it before June 1 when the CD option will no longer be available to new CELA registrants.
When can we order new CELA resources which don’t have CDs listed?
We will be transitioning our printed resources over the next few weeks and new materials will be available by June 1, 2025.
How can we stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book for Libraries and the Library Page newsletters. Please visit our CD Transitions Page often and make note of anything marked new.
We have a variety of training opportunities available to assist our users and libraries.
Upcoming sessions for users
How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices
Discover the many ways you can read CELA’s audiobooks and magazines using a variety of devices. This webinar is intended to support you as you transition off of CDs onto other players. In this one-hour webinar, you will learn:
- Which audiobook players work with CELA audiobooks and magazines
- How to start using Envoy Connect devices, the EasyReader app or Direct to Player on your Humanware Stratus DAISY player
- Where to buy players
- How we can further support you through this transition
To register for the online Zoom webinar please select the date below and fill in the registration form. To attend by phone, please call the Contact Centre at 1-855-655-2273.
Upcoming sessions for libraries
How to support library patrons to read CELA’s audiobooks and magazines: Transitioning from reading on CDs to other devices
In this webinar, library staff will discover how to transition patrons with print disabilities from reading CELA’s audiobooks and magazines on CD, to a variety of players and apps. We will guide you through this change so you can continue to offer accessible reading materials through your library’s CELA account. You will learn:
- Which audiobook players and apps work with CELA audiobooks and magazines
- How to access CELA books and magazines onto library-owned devices
- How CELA can support book clubs and reading programs
- Where to find help, training and tutorials
CELA users can learn about and register for all our upcoming webinars on our Webinars for you page.
Libraries can register for webinars on our Webinars page for libraries.
You can also review the recordings of our previously offered training opportunities to support you through this transition.
Training for CELA users
How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices
Recording: How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices (YouTube)
Transcript: How to read CELA audiobooks and magazines: Transitioning from reading on CDs to other devices (Word document)
Information session: CD transition for CELA users
Recording: CELA CD Transition: Information session for users (YouTube)
Transcript: CELA CD Transition: Information session for users (Word)
Training for libraries
How to support library patrons to read CELA’s audiobooks and magazines: Transitioning from reading on CDs to other devices
Recording: How to support library patrons to read CELA’s audiobooks and magazines (YouTube)
Transcript: How to support library patrons to read CELA’s audiobooks and magazines (Word document)
Information session: CD transition for public library staff
Recording: Information Session: CELA CD transition for public library staff (YouTube)
Transcript: Information Session: CELA CD transition for public library staff (Word)
Frequently asked questions for users
In this section:
- Communications and information
- Transitioning from CDs
- Switching off CDs
- Questions about other service changes
- Exceptions and continuing CDs
- Financial and advocacy
- Training and additional information
Communications and information
How do I contact the CELA Contact Centre?
Call us at 1-855-655-2273 or email us at help@celalibrary.ca.
How can I stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book newsletter. You can visit this page often and make note of anything marked new. Information will be available through our Contact Centre and its phone system for those who do not have access to the internet.
Transitioning from CDs
Why has CELA made the decision to stop production and distribution of CDs?
We understand how important books are to our users, and that many of our users have relied on CDs. We want you to know that this decision has not been made lightly.
There are a number of factors that have led to this decision. CDs are becoming increasingly expensive. The technology required to produce CDs is also becoming expensive and increasingly difficult to obtain and maintain. In addition, CELA is facing budget constraints which have required us to make this change more quickly than we had initially planned. Our service provider has informed us that they were no longer be able to provide CD production and distribution services for us after July 31. This combination of factors has resulted in the decision to stop production and distribution of CDs effective July 31, 2025.
What options are available to users who rely on CDs?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their audiobooks including:
- Wi-Fi-enabled DAISY players; if your player is not currently set up for Wi-Fi we can help you configure it,
- Digital downloads to apps like EasyReader and other devices,
- Envoy Connect, an affordable and easy to use portable mp3 player,
- Our smart speaker option.
What will happen to the CD audiobooks I have on my holds list?
Effective August 1, we began transferring any outstanding holds to the Direct to Player service.
How can users who do not have internet service access their books?
There are a few options for users who do not have internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries may also be able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. There are tutorials available for this process for several devices on our Tutorials page.
- Braille readers can request physical braille.
How can I learn more about this decision and the support CELA will offer those of us who rely on CDs?
As part of our plan to support CD users, information will be posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and drop-in sessions, along with other information.
In addition, our phone system will include an option to learn more about support that is available, and our Customer Care Representatives will be able to answer patrons’ questions about this change.
Information about the change will also be included in upcoming newsletters and regular communications. If you do not have an email address, perhaps a friend or family member could become a designate and receive this information on your behalf.
CELA hosted an information session on April 30 which has been recorded.
How can I learn about new ways to read books?
We want to make this process as easy as possible for you. As part of our plan to support CD users, we have created this dedicated page on our website. The CD Transition Resources page includes information about the various ways to read accessible audiobooks and has information about upcoming webinars.
I just bought a DAISY player to use with your CDs, can I return it?
You will have to ask the vendor where you bought your player from.
However, we can help you configure your DAISY player for Direct to Player service so audiobooks will be delivered directly to your device through the internet, if you have not already configured this service. You can also play your own personal CDs or CDs from the library on your DAISY player.
Will magazines and the What’s New newsletter still be available on CD?
No. All CD production including the magazines and What’s New newsletter stopped effective July 31. Audio magazines will continue to be available through our other distribution methods.
Questions about other service changes
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including digital options, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Will you be producing fewer audiobooks now that you no longer offer CDs?
No. Human-narrated audiobooks are an essential part of our collection, and we will continue to produce them and add them to our collection each year. We are fully committed to offering new human narrated titles.
Will you continue to offer the Envoy Connect reloading service?
Yes. Envoy Connect devices are an excellent option and mailing them to CELA to be reloaded supports our users who do not have access to the internet.
Exceptions and continuing CDs
Will my library still have accessible CDs for me to borrow?
CELA’s service, which provides CDs to libraries to circulate, will no longer be available after July 31, 2025. Many public libraries offer CDs as part of their collection. There may also be some commercial versions of audiobook CDs which may meet your needs. It’s best to reach out to your library directly to learn more.
Can I keep the CDs I already have?
Yes, you may keep the CDs you currently have and any which you receive before July 31 for your own use and enjoyment. As with all CELA books and magazines only people with print disabilities are allowed access under the copyright law. If you no longer wish to keep your CDs, please return them to CELA as usual for recycling.
Financial and advocacy
Do you offer financial support for users who will need to buy new devices?
We do not offer financial assistance to purchase new devices. Some provinces offer financial support for assistive technology. More information can be found on your provincial government website. Some information may be available on the Access AT Canada website.
There are low cost or free options for those who need different technology.
- An Envoy Connect device may be an option as the cost for these devices is approximately $100
- EasyReader is a free app which can work on existing phones, tablets or iPads or computers
More information can be found in the Guides and tutorials section of this page.
Training and additional information
Where can I find a list of these webinars and drop-in sessions?
The full list of all our training programs is available in the Training events section of this page. The Contact Centre also has this information and can help patrons without internet access register for events available by phone
Frequently asked questions for libraries
Communication to CELA users
How will CELA users be informed of this change?
On March 25, 2024, an email was sent to all users on our mailing list outlining this change in services. Later in April, CDs were sent to CELA users without email addresses. The content of both the email and the CD is very similar to the information sent to libraries.
Information is posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and Q and A sessions, along with other information.
In addition, our phone system includes an option to learn more about this change and our Contact Centre will be able to answer users’ questions about this change.
Information about the change has also been included in newsletters and regular communications to ensure that we are able to inform our users and their designates in as many ways as possible.
What should I tell our library’s CD users who receive CELA CDs but do not have an account with CELA?
If you have users to whom you supply CELA CDs and who do not have an account with CELA, we understand you may want to notify your users directly. In this case, we would appreciate it if you could use wording from this letter and FAQ so that users receive consistent and accurate information.
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including all digital options in e-text, audio and braille, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Deposit Collections
What other audio options are available for our patrons? We rely on our CD Deposit Collection to support our users.
Using your library’s CELA account and selecting the Direct to Player format in our catalogue, you can offer players with pre-loaded books and magazines to your patrons. You can also download the zip file of our audiobooks to transfer to an SD card or USB key/stick for playing on compatible devices, transfer to an mp3 player or burn CDs at your library.
- Envoy Connect device: Load audiobooks and magazines to one or multiple players and lend devices to patrons.
- DAISY players: Contact CELA to configure your Stratus 4M or 12M or Stream players to connect to your library’s Wi-Fi connection and download books and magazines directly to the player.
- EasyReader app: Download this free app to read DAISY audio and e-text books onto library-owned tablets.
Can we keep our existing CD deposit collection to allow us to circulate these books to readers with print disabilities after July 31, 2025?
Libraries can keep and continue to circulate accessible CDs from CELA. If you do wish to return some or all of your collection, please visit our Deposit Collections page for shipping instructions.
Please note that after July 31, 2025, we will no longer ask for your deposit collection statistics.
Options for patrons
What reading alternatives are available to our users with print disabilities?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their books including:
- Envoy Connect, an affordable and easy to use portable mp3 player.
- Wi-Fi-enabled DAISY players,
- Digital downloads to apps like EasyReader and other devices,
- Our soon-to-be announced smart speaker option.
How can patrons who do not have internet service access their audiobooks and magazines?
There are multiple options for patrons without internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries are also able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. Libraries can also configure library-owned DAISY players and loan pre-loaded players to patrons. There are tutorials on this process for several devices on our Tutorials page.
- Braille readers can continue to request physical braille and print braille
- CD collections may be available at local libraries.
- Devices circulated by local libraries may be an option.
Devices like DAISY players are expensive and cost is a barrier for some patrons. Are there resources available to help people with print disabilities cover the cost of a new device?
Some provinces offer financial support for assistive technology. More information may be found on your provincial government websites. Some information may be available at the AccessAtCanada website.
An Envoy Connect device may also be an option as the cost for these devices is approximately $100.
We run a book club and used to borrow CELA CDs for our members. What are our options?
There are a number of options for your members.
- Envoy Connect devices can be preloaded with your book club selections and provided to your book club members who need an easy way to access the books.
- Books can be added to DAISY players using an SD card or by downloading directly using your library’s CELA account.
- Libraries could burn a CD of a CELA title locally
- Braille readers can order physical braille, if the selected title is available in braille.
Training and information
Our patrons have questions that I can’t answer about this change to CELA services. Where can I send them for more information?
Patrons can get more information by:
- Checking CELA’s website for our CD Transition Resources Page
- Reviewing the information sent by email or on CD
- Calling our Contact Centre and pressing option 3 to hear about upcoming webinars or Q&A sessions which support users transitioning to new ways of reading.
- Attending one of our webinars or Q&A sessions to ask questions about new devices or apps for reading.
Where can I find a list of these webinars and Q and A sessions?
The full list of all our training programs is available on our CD Transition Resources page as well as our usual training page.
Registration
Will there be any changes to the registration process for new CELA users?
Yes, effective April 23 there will no longer be an option to have new users request CDs as part of the registration process.
What do we do about referrals?
You will continue to receive the names of Vision Loss Rehabilitation (VLR) clients who would like to learn about reading in accessible formats and register for CELA. VLR staff have always offered a selection of players to clients and will continue to do so.
Marketing and communications
How should we update our website and library information to reflect this change to CELA services?
If your website specifically mentions CDs as part of your accessible reading resources, or if that information is part of any signage or printed information, we recommend changing it before June 1 when the CD option will no longer be available to new CELA registrants.
When can we order new CELA resources which don’t have CDs listed?
We will be transitioning our printed resources over the next few weeks and new materials will be available by June 1, 2025.
How can we stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book for Libraries and the Library Page newsletters. Please visit our CD Transitions Page often and make note of anything marked new.
In this section:
- Communications and information
- Transitioning from CDs
- Switching off CDs
- Questions about other service changes
- Exceptions and continuing CDs
- Financial and advocacy
- Training and additional information
Communications and information
How do I contact the CELA Contact Centre?
Call us at 1-855-655-2273 or email us at help@celalibrary.ca.
How can I stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book newsletter. You can visit this page often and make note of anything marked new. Information will be available through our Contact Centre and its phone system for those who do not have access to the internet.
Transitioning from CDs
Why has CELA made the decision to stop production and distribution of CDs?
We understand how important books are to our users, and that many of our users have relied on CDs. We want you to know that this decision has not been made lightly.
There are a number of factors that have led to this decision. CDs are becoming increasingly expensive. The technology required to produce CDs is also becoming expensive and increasingly difficult to obtain and maintain. In addition, CELA is facing budget constraints which have required us to make this change more quickly than we had initially planned. Our service provider has informed us that they were no longer be able to provide CD production and distribution services for us after July 31. This combination of factors has resulted in the decision to stop production and distribution of CDs effective July 31, 2025.
What options are available to users who rely on CDs?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their audiobooks including:
- Wi-Fi-enabled DAISY players; if your player is not currently set up for Wi-Fi we can help you configure it,
- Digital downloads to apps like EasyReader and other devices,
- Envoy Connect, an affordable and easy to use portable mp3 player,
- Our smart speaker option.
What will happen to the CD audiobooks I have on my holds list?
Effective August 1, we began transferring any outstanding holds to the Direct to Player service.
How can users who do not have internet service access their books?
There are a few options for users who do not have internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries may also be able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. There are tutorials available for this process for several devices on our Tutorials page.
- Braille readers can request physical braille.
How can I learn more about this decision and the support CELA will offer those of us who rely on CDs?
As part of our plan to support CD users, information will be posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and drop-in sessions, along with other information.
In addition, our phone system will include an option to learn more about support that is available, and our Customer Care Representatives will be able to answer patrons’ questions about this change.
Information about the change will also be included in upcoming newsletters and regular communications. If you do not have an email address, perhaps a friend or family member could become a designate and receive this information on your behalf.
CELA hosted an information session on April 30 which has been recorded.
How can I learn about new ways to read books?
We want to make this process as easy as possible for you. As part of our plan to support CD users, we have created this dedicated page on our website. The CD Transition Resources page includes information about the various ways to read accessible audiobooks and has information about upcoming webinars.
I just bought a DAISY player to use with your CDs, can I return it?
You will have to ask the vendor where you bought your player from.
However, we can help you configure your DAISY player for Direct to Player service so audiobooks will be delivered directly to your device through the internet, if you have not already configured this service. You can also play your own personal CDs or CDs from the library on your DAISY player.
Will magazines and the What’s New newsletter still be available on CD?
No. All CD production including the magazines and What’s New newsletter stopped effective July 31. Audio magazines will continue to be available through our other distribution methods.
Questions about other service changes
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including digital options, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Will you be producing fewer audiobooks now that you no longer offer CDs?
No. Human-narrated audiobooks are an essential part of our collection, and we will continue to produce them and add them to our collection each year. We are fully committed to offering new human narrated titles.
Will you continue to offer the Envoy Connect reloading service?
Yes. Envoy Connect devices are an excellent option and mailing them to CELA to be reloaded supports our users who do not have access to the internet.
Exceptions and continuing CDs
Will my library still have accessible CDs for me to borrow?
CELA’s service, which provides CDs to libraries to circulate, will no longer be available after July 31, 2025. Many public libraries offer CDs as part of their collection. There may also be some commercial versions of audiobook CDs which may meet your needs. It’s best to reach out to your library directly to learn more.
Can I keep the CDs I already have?
Yes, you may keep the CDs you currently have and any which you receive before July 31 for your own use and enjoyment. As with all CELA books and magazines only people with print disabilities are allowed access under the copyright law. If you no longer wish to keep your CDs, please return them to CELA as usual for recycling.
Financial and advocacy
Do you offer financial support for users who will need to buy new devices?
We do not offer financial assistance to purchase new devices. Some provinces offer financial support for assistive technology. More information can be found on your provincial government website. Some information may be available on the Access AT Canada website.
There are low cost or free options for those who need different technology.
- An Envoy Connect device may be an option as the cost for these devices is approximately $100
- EasyReader is a free app which can work on existing phones, tablets or iPads or computers
More information can be found in the Guides and tutorials section of this page.
Training and additional information
Where can I find a list of these webinars and drop-in sessions?
The full list of all our training programs is available in the Training events section of this page. The Contact Centre also has this information and can help patrons without internet access register for events available by phone
Frequently asked questions for libraries
Communication to CELA users
How will CELA users be informed of this change?
On March 25, 2024, an email was sent to all users on our mailing list outlining this change in services. Later in April, CDs were sent to CELA users without email addresses. The content of both the email and the CD is very similar to the information sent to libraries.
Information is posted on the CELA website landing page with a link to this dedicated CD Transition Resources page. This page includes tutorials, resources, information about webinars and Q and A sessions, along with other information.
In addition, our phone system includes an option to learn more about this change and our Contact Centre will be able to answer users’ questions about this change.
Information about the change has also been included in newsletters and regular communications to ensure that we are able to inform our users and their designates in as many ways as possible.
What should I tell our library’s CD users who receive CELA CDs but do not have an account with CELA?
If you have users to whom you supply CELA CDs and who do not have an account with CELA, we understand you may want to notify your users directly. In this case, we would appreciate it if you could use wording from this letter and FAQ so that users receive consistent and accurate information.
Are there other changes to CELA’s services?
No, CELA’s other services and formats, including all digital options in e-text, audio and braille, physical braille and printbraille, are not affected by this change. Audiobooks and audio magazines will continue to be available through our many other distribution methods.
Deposit Collections
What other audio options are available for our patrons? We rely on our CD Deposit Collection to support our users.
Using your library’s CELA account and selecting the Direct to Player format in our catalogue, you can offer players with pre-loaded books and magazines to your patrons. You can also download the zip file of our audiobooks to transfer to an SD card or USB key/stick for playing on compatible devices, transfer to an mp3 player or burn CDs at your library.
- Envoy Connect device: Load audiobooks and magazines to one or multiple players and lend devices to patrons.
- DAISY players: Contact CELA to configure your Stratus 4M or 12M or Stream players to connect to your library’s Wi-Fi connection and download books and magazines directly to the player.
- EasyReader app: Download this free app to read DAISY audio and e-text books onto library-owned tablets.
Can we keep our existing CD deposit collection to allow us to circulate these books to readers with print disabilities after July 31, 2025?
Libraries can keep and continue to circulate accessible CDs from CELA. If you do wish to return some or all of your collection, please visit our Deposit Collections page for shipping instructions.
Please note that after July 31, 2025, we will no longer ask for your deposit collection statistics.
Options for patrons
What reading alternatives are available to our users with print disabilities?
We recognize that this change may be difficult for some CELA users who rely on CDs. There are a number of options that patrons can choose to read their books including:
- Envoy Connect, an affordable and easy to use portable mp3 player.
- Wi-Fi-enabled DAISY players,
- Digital downloads to apps like EasyReader and other devices,
- Our soon-to-be announced smart speaker option.
How can patrons who do not have internet service access their audiobooks and magazines?
There are multiple options for patrons without internet access.
- The Envoy Connect devices can be sent to CELA for reloading. Alternately, designates, friends or family members can assist with reloading these devices using the internet at their home. Some libraries are also able to offer this service.
- Most DAISY players can accept an SD card with books loaded on it. Family, friends or designates can assist with downloading books and placing them on the SD card. Libraries can also configure library-owned DAISY players and loan pre-loaded players to patrons. There are tutorials on this process for several devices on our Tutorials page.
- Braille readers can continue to request physical braille and print braille
- CD collections may be available at local libraries.
- Devices circulated by local libraries may be an option.
Devices like DAISY players are expensive and cost is a barrier for some patrons. Are there resources available to help people with print disabilities cover the cost of a new device?
Some provinces offer financial support for assistive technology. More information may be found on your provincial government websites. Some information may be available at the AccessAtCanada website.
An Envoy Connect device may also be an option as the cost for these devices is approximately $100.
We run a book club and used to borrow CELA CDs for our members. What are our options?
There are a number of options for your members.
- Envoy Connect devices can be preloaded with your book club selections and provided to your book club members who need an easy way to access the books.
- Books can be added to DAISY players using an SD card or by downloading directly using your library’s CELA account.
- Libraries could burn a CD of a CELA title locally
- Braille readers can order physical braille, if the selected title is available in braille.
Training and information
Our patrons have questions that I can’t answer about this change to CELA services. Where can I send them for more information?
Patrons can get more information by:
- Checking CELA’s website for our CD Transition Resources Page
- Reviewing the information sent by email or on CD
- Calling our Contact Centre and pressing option 3 to hear about upcoming webinars or Q&A sessions which support users transitioning to new ways of reading.
- Attending one of our webinars or Q&A sessions to ask questions about new devices or apps for reading.
Where can I find a list of these webinars and Q and A sessions?
The full list of all our training programs is available on our CD Transition Resources page as well as our usual training page.
Registration
Will there be any changes to the registration process for new CELA users?
Yes, effective April 23 there will no longer be an option to have new users request CDs as part of the registration process.
What do we do about referrals?
You will continue to receive the names of Vision Loss Rehabilitation (VLR) clients who would like to learn about reading in accessible formats and register for CELA. VLR staff have always offered a selection of players to clients and will continue to do so.
Marketing and communications
How should we update our website and library information to reflect this change to CELA services?
If your website specifically mentions CDs as part of your accessible reading resources, or if that information is part of any signage or printed information, we recommend changing it before June 1 when the CD option will no longer be available to new CELA registrants.
When can we order new CELA resources which don’t have CDs listed?
We will be transitioning our printed resources over the next few weeks and new materials will be available by June 1, 2025.
How can we stay up to date on items related to the CD transition?
We will be sending out communications about the transition through our Open Book for Libraries and the Library Page newsletters. Please visit our CD Transitions Page often and make note of anything marked new.